Question 1

INSURANCE & DEDUCTIBLES

Accepted Answer

INSURANCE Powder River Surgery Center participates with a list of major insurance carriers. Please consult your carrier or contact one of our scheduling representatives prior to your appointment to verify our participation status with your insurance plan. Our scheduling representatives can be reached at 307-686-8240. MET YOUR DEDUCTIBLE? Depending on your health insurance plan, your deductible is the amount you pay out-of-pocket each year before insurance begins to cover any medical costs. Deductibles don’t always apply to all services. Most plans cover routine doctor visits, prescription drugs, and preventive care before you’ve met your deductible.   After you’ve “met your deductible,” you’re only responsible for a percentage of the cost of
service (called co-insurance), a copay or a flat fee, depending on your policy. With coinsurance, you and your health insurer share the responsibility of paying for your medical expenses.   Here’s an example. Let’s say you have a plan with a $1,500 deductible and an 80/20 coinsurance. If your costs are less than $1,500 throughout the year, you’re responsible for paying 100% of the total costs. If you have an injury or illness that requires a lot of medical care, you’ll first pay your $1,500 deductible. Your health plan will pay 80% of the remaining costs, leaving you responsible for the other 20%. If you’ve met your deductible for the year, you’ll only need to pay for your percentage of a
procedure.

Question 2

REFUND POLICY: REQUESTING A REFUND

Accepted Answer

If you would like to request a refund for outstanding credit balances on your account, please follow the process below to ensure proper handling and timely processing of the requested refund:   Please call Powder River Surgery Center business office at (307) 696-8240 to begin the process of requesting the refund.   Upon acknowledgement by business office personnel, the account in question will be reviewed in detail prior to processing the refund. After we process the refund, it can take up to 30 days from reconcilliation with your insurance carrier to release the funds to you.   *Note – If it is determined that there are other outstanding balances on the account apart from the charges in question, the requested refund will be reduced by such amounts and processed accordingly.

Question 3

MEDICAL RECORDS

Accepted Answer

Please call Powder River Surgery Center at (307) 696-8240 for the release of medical records process, we will be happy to assist in this process.

Question 4

ONLINE BILL PAY & PAYMENT PLANS

Accepted Answer

ONLINE BILL PAY You may pay your bill online using a credit card (Visa, MasterCard, American Express, or Discover), and we will automatically process and post your payment. There is never a charge for making a payment, and your personal and credit card account information is protected by our secure website.   Click the “Pay Now” button at the top of screen to pay your bill for the Powder River Surgery Center.   PAYMENT PLANS In an effort to make care accessible to patients regardless of their financial situation, Powder River Surgery Center offers patient‐friendly payment plans, through Waystar to fit your needs. Please contact Powder River Surgery Center directly (307) 696-8240 to setup a payment plan.

307-696-8240

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